Citi mobile app face id not working ios. Enable Touch ID® or Face ID® for a fast and safe way to access your account. . Secure. Check for updates in the App Store (for iOS devices) or Google Play Store (for Android devices) and install any available updates. On your Citi Mobile® App, go to Profile, then Security Center. Choose Citi® Trusted Identity, then Manage Citi® Trusted Identity. My mobile banking app (MidFirst) isn't showing up in "other apps" that use Face ID; I'm getting a message saying I'm not authorized to use Face ID, but my bank says it should work. Update the Application: Ensure that you have the most recent version of the Citi Mobile app installed on your device. Any suggestions? If you need help using Face ID to unlock your iPhone or iPad, authenticate purchases, sign in to apps, or if you're asked to enter your passcode, learn what to do. On your Citi Mobile® App, go to Profile, then Security Center. There, you'll see options to turn on and off your Face ID® Does your Face ID work on other apps or to unlock your phone? If so, that is an issue with the Citi Bank app. Settings > Face ID & Passcode > Other Apps > Give Citi access to your camera. * Features are available today on a limited basis. Citi® Quick Lock: Lock or unlock your lost or misplaced card. PIN Reset: Reset your debit card PIN from your mobile device. If Face ID has stopped working altogether, then see the following article on how to fix it. If this doesn't help, contact Citi Customer Support for help with their app. weighupyvmcayzxajfdyjmgxxwwcboeysjphapggcmbqvbetumkwvpuax